Our team is ready to support you in the best way
We are happy to assist you with your inquiries, support needs, or billing questions. You
can reach us via the emails listed below or by using the contact form provided on this
page.
can reach us via the emails listed below or by using the contact form provided on this
page.
SEND US AN EMAIL
FREQUENTLY ASKED QUESTIONS
Which details are needed to track my shipping?
To use our shipping track & trace services, we kindly request you to enter either your container number or Bill of Lading number.
How can I track my shipping?
That is easy. Just click ‘Track your shipment’ and provide your container number or enter your Bill of Lading number. Your shipping details will be visible after clicking ‘Track’.
I can’t find my shipment; did I do anything wrong?
Did you provide your Container or Bill of Lading number as per the examples? Please ensure you use caps or lowercase correctly. If you still face an issue, we kindly request you to contact our customer service by giving a call to +90 324 234 51 60 or +44 7865 588156 by sending us an email.
